Resolve common Outlook problems with Outlook 2000

Microsoft Outlook has been most useful in organizing both business and personal information for a lot of its users. You may have a lot of important mails and contacts collected over the years, but you stand the risk of losing them as a result of unexpected Outlook problems. This can include Outlook startup issues, corrupt or damaged PST file or incorrect settings, just to name a few.

So, to counter such issues and avoid Outlook problems, there arises a need for you to be well versed in basic troubleshooting steps and ways to fix such Outlook problems.

Fortunately for you, another solution exists in the form of a Utility Tool known as the “Inbox Repair Tool” included in the Office program folder. And the

Problems with Outlook 2000

“scanpst.exe” file serves as the location for this application. So, let’s now take a look at how you can use the Inbox Repair Tool to fix common Outlook problems and issues.

Resolving Outlook problems using Inbox Repair Tool

To start with fixing these Outlook problems, you first need to get to the “Program Files” folder from the system C:\ Drive to open “Common Files”, then “System”, “MAPI” and finally “1033” to locate the “scanpst.exe” file.

You can then double click on it to run the Inbox Repair Tool application on your computer.

Proceed resolving your Outlook problems by typing “%appdata%\Microsoft\Outlook” into the “Search” application text box from the “Start” menu.

This will provide you with the location of the corrupt or damaged PST file in your system hard drive that has been causing the Outlook problems.

Next up, use the “Browse” option on the repair window to select the same PST file, hit on “Start” to initiate scanning of the file.

Try backing up the PST folder if the scan results indicate problems by placing a check on the box and identify a location to store the same.

Now, click on the “Repair” button to finally initiate the repair tool for repairing all your Outlook problems.

You can then re-open the program after the recovery process is complete and find all your Outlook problems resolved.

Resolve Outlook problems related to “Send/Receive settings” in Outlook

Sometimes, while trying to send a message in Outlook, you might have faced the bitter experience of Outlook freezing up and crashing on you.  I too, have often had the misfortune of facing such Outlook problems especially when I click on the ‘Send/Receive’ button or when Outlook sends or receives by itself. Such Outlook problems can be really annoying at times. However, with the assistance of Outlook help, you should be able to resolve such issues quite easily.

Causes for such Outlook problems

One of the main reasons for such Outlook problems occurring is due to the fact that your virus scanner integrates with the mail components. If you have a virus scanner installed which integrates itself with Outlook, all you need to do is disable this integration and try again. The integration components will not be disabled on turning off your virus scanner. You can consult the documentation of your virus scanner on how to disable its mail components properly.

Another reason for such Outlook problems is the fact that the “SRS” file, in which Outlook keeps the “Send/Receive settings”, is corrupted. But again, you can resolve such Outlook problems by resetting the “SRS” file of your Outlook. You can reset “Send/Receive settings” by renaming the SRS file to .old when

Configure Outlook send/recieve Settings

Outlook is closed. The SRS file can be located at the following locations:

• In Windows 7 and Windows Vista, you can locate the SRS file at:
  C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\
• In Windows XP, you can navigate through these folders to arrive at the SRS file:
  C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook\

This should resolve all your Outlook problems related to the “Send/Receive setting” of your Outlook and make it run better. If you have any further issues or Outlook problems, you can always rely on the Outlook help centre or the Outlook help website.

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